The WCF family is made up of decentralised businesses operating across the retail/mail order, e-commerce fulfilment, logistics and leisure sectors.
Each business is given significant autonomy to ensure that our customers are placed at the heart of everything we do so that they will want to order from us again and recommend us to their friends and family.
WCF is an employee owned business and our vision, mission and culture have all been developed to ensure that every one of our +300 employee owners have a unique opportunity to make a meaningful difference to our performance and to enjoy diverse and interesting roles. Our employees share in our success financially through an annual Employee Ownership Dividend and the distribution of free WCF shares, intended to encourage retention and long service.
Our legacy, your future, today and tomorrow
Improve customer experience to ensure they want to order again and recommend us to their friends and family
Be more efficient and make incremental gains in those areas that ultimately improve our performance
Develop diverse and interesting roles for our people and ensure they are engaged to make a positive difference to our performance
Implement new business opportunities, better ways of working and maintain award winning leisure facilities
Encourage a culture of safe working and identify ways to reduce our impact on the environment